The telecom industry faces an ever-increasing expectation from their customers on quality and availability of the services offered; any interruption or degradation of the service has a tremendously negative impact on their business and can lead to customer churn.

It’s no wonder this industry was one of the first to realize the power of graphs, especially in the areas of network and service management. Two of the three largest Telcos in the world, three of the five largest telecom equipment vendors, and leading OSS vendors and major MVPDs have been using Neo4j in mission-critical solutions for years.

Join us to hear how graph technology is helping differentiate a primary OSS domain: Network and service assurance. We’ll look at why graph technology is used to help optimize network and service performance in critical areas: performance management; fault and event management; service quality management; and discovery and reconciliation. The performance, flexibility, and expressivity of a native graph platform are truly transformative for these challenging disciplines. Register and learn how you can leverage graph technology for your next generation service assurance solution.

Amy Hodler
Analytics & AI Program Manager

Amy believes a thriving graph ecosystem is essential to catalyze new types of insights. Accordingly, she helps ensure Neo4j partners are successful. In her career, Amy has consistently helped teams break into new markets at startups and large companies including EDS, Microsoft, and Hewlett-Packard (HP). She most recently comes from Cray Inc., where she was the analytics and artificial intelligence market manager.

Amy has a love for science and art with an extreme fascination for complexity science and graph theory. When the weather is good, you’re likely to find her cycling the passes in beautiful Eastern Washington.

Tim Ward
CEO, CluedIn

Tim has been spending the last 5 years of his career focussing on building large scale applications for the enterprise. With focus on scaling, performance, machine learning and databases, he brings with him over 10+ years of software experience. Being a Neo4j developer for the last 5-6 years of his career, he has a main focus on using database technologies like the graph to solve very complex and large scale problems. Originally from Australia, he now lives in Denmark with his wife and dog (that looks like Chewbacca).

Kelsey Bieri
Data Governance Analyst, ICC

Kelsey Bieri is a Data Governance Analyst at ICC in the Master Data Management and Data Governance Practice. She has contributed to numerous data governance and data lineage projects in the Banking industry, helping organizations build a better understanding of their data universe. Kelsey holds a degree in Management Information Systems from the College of Business at Ohio University.

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